Usability Testing is an established practice.
Still, Mobile Usability Testing (aka user testing for a mobile app) can get pretty tricky - especially when you’re supposed to do it remotely.
You want to simultaneously:
Once the internal screaming has stopped, refer to this quick guide for Mobile App Usability Testing.
💡 Expert Tip: If you’re using Zoom, ask your participants to download it in advance on their mobile phones.
💡 Expert Tip: Most prototyping tools let you turn off the prototype hints that tell your users what parts are clickable or not. That way you can really see where they expected to click without the prototype guiding them mid-way.
At the end of this step, you should be able to hear & see your user via their computer, and see their mobile screen.
Done. Sit back and watch people struggle through your mobile prototypes. Try your best not to help them.
Hopefully this article made it easy for you to run user testing for your mobile app! If you still have questions on how to structure and run your moderated usability test, check out this article.
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