“1000x More Efficient”: How Looppanel Eliminated Allegis Group's Research Time Sink

"Typically, analyzing ten user interviews could take up to 40 hours, depending on the researchers' experience levels. With Looppanel, this process is streamlined and takes no more than an hour." - James Soldinger, UX Researcher, Allegis Group

This efficiency improvement has directly impacted how research informs product development. Looppanel’s AI insights led to improved findings/readouts for Allegis’ research team.

The Challenge

James Soldinger, who has been with Allegis Group for six years as their first UX researcher, and now their Head of UX, faced growing pains as his team expanded from 3 to over 20 people. Their existing processes weren't scaling, and they were stuck in a slow, frustrating, and fragmented research process. Every interview generated hours of transcription, scattered notes, and endless back-and-forth between multiple tools just to extract key insights.

1. Transcription quality issues: James had tested at least 6 transcription tools for user interviews, but found limitations and accuracy issues with all of them.
2. Tool fragmentation: There was no single source of truth. Transcripts were generated on one platform, with analysis done on another. Important details got overlooked. Researchers had to use multiple tools and manually move information between them, creating significant time sinks.
3. License limitations: With their previous tool, they were stuck playing "license chicken" — constantly having to downgrade one user to upgrade another whenever designers needed to do research.
4. Inefficient tools: The team ultimately needed a comprehensive repository that could help with notetaking, facilitate tagging, and streamline data analysis.

The result? Frustration, wasted time, and a research team buried in busy work instead of shaping great user experiences.

The Solution: Looppanel's AI-powered analysis

After implementing Looppanel, Allegis Group has seen an incredible transformation in their research workflow.

An efficient, all-in-one solution

Before Looppanel, analyzing ten user interviews could take up to 40 hours for a researcher. After Looppanel, this is drastically reduced to one hour per interview—from automated transcription and note-taking to synthesis and insight-sharing. The Analysis view pulls up notes across sessions and creates affinity maps in mere minutes, making sure no valuable insights were missed.

This capability has transformed how the team accesses insights. Using Looppanel James & his team find it easier to answer specific questions from their research instantly rather than combing through all the data.

The team can also now share insights easily with stakeholders, customize viewing options, and share just what’s needed with ease. No complicated licensing hurdles to deal with.

Superior AI transcription and note-taking

Looppanel's transcription accuracy impressed even the most skeptical team members. The team has also found its quality to be significantly better than the 6 other tools that they tried first.

The AI note-taker proves to be equally impressive. In the first trial call, James was amazed to see that the AI had pulled out almost word-for-word the same notes he had himself written in his report.

Automated tagging and rapid analysis

"The analysis it did on this call for those questions is 100% accurate. I just did this analysis manually a week ago, so, like, it's fresh in my head. And everything that you're seeing here is matching what it is I had to do manually. The difference is this did it instantly where I had to spend time doing it." — James Soldinger

The structured organization of data has been particularly valuable to the team, especially in guide questions. There’s no more need to manually tag each key point in recordings

Looppanel’s auto-tagging feature ‘revolutionized’ the research workflow at Allegis. What used to be hours of mind-numbing interview analysis now happens with a few clicks. The team was excited that something so  tedious was transformed into an exciting part of the process overnight. James feels Looppanel eliminated that dreaded end-of-day research burnout. This meant faster, sharper decision-making, without the mental fatigue of sifting through mountains of data.

Better licensing model for cross-team collaboration

"What this platform will do for us as an enterprise is keep everyone informed about what's going on in the research space, but it also will make this team significantly more efficient." — James Soldinger

According to James, the way Looppanel handles licensing is one of the biggest advantages of the platform.

It allows them to give UX designers access to a research tool—a significant win that will continue to provide value for the team over time. By breaking down silos between research and design, Looppanel ensured insights were no longer just reports — they became real, actionable decisions that shaped the user experience.

The Looppanel Advantage

"As a researcher with 14 years of experience and over a decade in UX, I can confidently say that Looppanel is the best product I have ever used for research... Looppanel is not just a tool; it's a powerful ally for any UX team looking to maximize productivity and insights. Every UX professional should incorporate Looppanel into their workflow." - James Soldinger

Interested in transforming your research efficiency like Allegis Group did? Try Looppanel for free here.

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